PRIVACY POLICY

Introduction

KEEP CLEAN ATX LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information such as name, email address, phone number, vehicle information, appointment details, and payment-related data when you interact with our website or book services. We may also collect usage data including IP address, browser type, pages visited, and time spent on the site through cookies and similar technologies.

SMS Privacy and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes mobile phone numbers, text-message opt-in consent, and related consent records.

KEEP CLEAN ATX LLC uses mobile information only to operate communications that a customer has requested or expressly agreed to receive. We may use service providers to process those communications for us, but they may not use mobile information or SMS opt-in data for their own marketing or promotional purposes.

Mobile Messaging Program

When you provide a mobile number and actively check an SMS consent box on our website, you agree to receive recurring automated text messages from Keep Clean ATX LLC about an offer you requested, an unfinished booking, appointment reminders, booking confirmations, service updates, and customer support. Consent is not a condition of purchase.

• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• For assistance, reply HELP or contact us at support@keepcleanatx.com or (737) 237-0783.
• We keep a record of the mobile number, consent text and version, consent timestamp, source page, and relevant technical data needed to administer the messaging program and honor opt-out requests.

How We Use Your Information

We use your information to provide and manage our services, process transactions, communicate with you, respond to inquiries, improve our operations, and comply with legal obligations.

Information Sharing

We do not sell, rent, or trade personal information. We may share non-mobile information with trusted service providers who assist in operating our business, such as our booking platform (Fieldd), payment processors, Google Analytics, and Google Tag Manager. Mobile numbers and SMS opt-in consent are not shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose information when required by law.

CARFAX Partnership

As a CARFAX Certified Partner, we submit vehicle service records to CARFAX following each completed service. This includes the vehicle identification number (VIN), service date, and services performed to maintain accurate vehicle history records.

Cookies

Our website uses cookies to improve functionality and user experience. You may disable cookies through your browser settings, though some features may not function properly.

Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure and absolute security cannot be guaranteed.

Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to applicable laws. You may also opt out of marketing communications at any time by contacting us at support@keepcleanatx.com.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

KEEP CLEAN ATX LLC

Email: support@keepcleanatx.com

Phone: (737) 237-0783